Terms of service
These terms apply to the TopComment website and service ("we", "us"). By ordering, you agree to them. Questions: hello@topcomment.ai.
The service
We operate TikTok accounts that comment on public videos in your niche and mention your brand. The package you choose sets the number of comments per month. We choose the videos, write the comments and post them from our own accounts, or from yours if you ask for that. We list every comment we post so you can review it.
Payment and renewal
Packages are billed monthly in advance. Subscriptions renew until cancelled. There are no setup fees. Prices are in US dollars and may exclude taxes that apply to you.
Cancellation
You can cancel any time with 30 days' notice. The notice period starts when you tell us or cancel the subscription in your payment provider. We do not refund a month already started, except as set out below.
If we fall short
If we deliver fewer verified comments than your package includes in a month, we credit the missing share against your next payment, or refund it if you are cancelling. A verified comment is one that was posted and was visible in the thread when we checked.
What we do not promise
We do not promise views, clicks, sales, followers or any particular result. How many people see a comment, and what they do next, depends on the video and the audience. TikTok decides how accounts and comments are treated and can remove comments or limit accounts at any time. Figures on our website are estimates based on public benchmarks and our own assumptions, and say so.
Your responsibilities
Give us accurate information about your business and the words or claims we must avoid. You confirm that your products and claims are lawful and that we may mention your brand in comments. We will not write comments that make false claims, impersonate a person, harass anyone or break the law, and we may decline or stop work that does.
Accounts and risk
Comments from our accounts are our responsibility. If you ask us to work from your own account, you accept that TikTok may limit or remove that account and that this risk is yours.
Liability
To the extent the law allows, our liability is limited to the fees you paid in the month in which the problem occurred. We are not liable for indirect or lost-profit losses. Nothing here limits rights you have under law that cannot be excluded.
Changes and law
We may update these terms and will tell active customers by email before changes take effect. Swedish law applies unless mandatory consumer law says otherwise.